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Analytics & Reporting

As a data-driven agency, we focus on measuring what matters. While vanity metrics (impressions and likes) are a component of our reports, we’ll never claim success from a spike in impressions or an increase in page likes. That’s just scratching the surface.

We’re committed to helping our partners develop performance goals and objectives that not only show real progress but also align with their overall organization goals, guiding the development of impactful programming that “moves the needle.”

We believe the key to successful programming is based on collaboration and continual optimization, which is why we meet with our client partners to review our strategies on a quarterly basis (at the minimum). If something isn’t working, we’ll know this from the data – and we’ll make recommended adjustments based on what we’re seeing. Conversely, we’ll continually dissect our most impactful campaigns to better understand why and how we can build on successes.

Through a variety of tools and technology we’ve invested in, along with qualitative analysis that helps paint the picture, we’ll analyze a variety of metrics and KPIs to spotlight successes and opportunities, including:

  • Media share of voice vs. competitor organizations
  • Number of media placements in targeted publications with a high domain authority
  • Readership/viewership/listenership of media placements
  • Sentiment of media articles
  • Media coverage themes – quantity of coverage for key storylines
  • Year-over-year media coverage increase in desired topic areas
  • Social media share of voice & influence
  • Social media mentions
  • Traffic-to-lead ratios and conversion rates
  • Platform performance and engagement rates
  • Website traffic referrals from social channels and media
  • Goal conversions
  • Leads generated
  • User behavior and flow

2024 State of Website Traffic: The Good & the Bad

| Analytics & Reporting, Marketing | No Comments
Franco's senior paid media specialist, Ryan Solecki, shares the state of website traffic and tips for using generative AI to stay ahead.

frankly… Episode 30: It’s Time to Go Beyond Vanity Metrics 

| Analytics & Reporting, Podcast | No Comments
Rachel and Dan share communication industry insights on meaningful reporting, X platform strategies and fresh journalist findings.

How to Craft a Strong Digital Campaign in an Oversaturated Media Landscape

| Analytics & Reporting, Social Media | No Comments
As our job as communicators and marketers gets trickier, crafting a strategic approach to creating high-quality content that can be repackaged and shared across platforms is critical – especially in…

Contact us to learn more about our data-driven approach to integrated communications.