Communicating In Uncertainty: Leadership Must Show Up And Stay Human 
Our CMO Nikki Little shares how authentic, human-centered communication helps leaders build trust and navigate…
Nikki LittleJune 3, 2025
Is Your Organization Ready for A Crisis? 
A crisis can arise with little to no warning. Download our guidebook to ensure your…
admin@francoAugust 27, 2024
3 Challenges & Corresponding Opportunities of Managing Crisis Communications Today 
The best crisis communications plan is one you ideally never have to use. But there’s…
Nikki LittleNovember 18, 2022
COVID-19 Reflection: Are You Prepared for the Next Crisis? 
The COVID-19 pandemic has proven the only thing that’s certain is changes and challenges will…
admin@francoJuly 6, 2020
COVID-19 Communications Strategy: A Playbook For Businesses 
Business operations have fundamentally changed for the foreseeable future for all industries. For the Franco…
Nikki LittleMarch 27, 2020
5 Things to Account for in a Crisis Plan 
Today’s digital environment and constant news cycle means crises can arise at any time, and…
Nikki LittleApril 12, 2019
Do You Have A Crisis Communications Plan? 
Crisis communications is a cornerstone at Franco. I’m passionate about providing crisis and reputation management…
Nikki LittleMarch 19, 2019
Learnings from Consumers Energy’s transformer Fire Crisis Communications Response 
In late January, Consumers Energy experienced a fire at a natural gas compressor station in…
Nikki LittleMarch 11, 2019
Practice – Improve – Repeat: A Crisis Drill How-To 
In a recent blog, we shared our crisis communications philosophy, our enthusiasm for crisis management…
Nikki LittleFebruary 23, 2019
